Q. How do I make payment to you?
Payment can be made by BAC's, Debit Card, Credit Card, or Paypal.

Q. How is my order delivered?
We use our own, very reliable drivers, who have been delivering fragile wines for years. They operate a Nationwide Delivery Service and are rather good at what they do! In the unlikely event of any breakages, please inform one of the team here as soon as possible. (Don't Panic! We'll replace any broken ones, so please don't cut your tongue on the Glass!)

Q. How much do you charge for delivery?
Delivery is £5.95 per delivery address on all orders over £50 (£8.95 for under), so the more you buy, the more you save!
We do not 'hide' the cost of delivery in the wine prices.

Q. Can you deliver outside the UK Mainland?
No, not currently, but we do deliver to anywhere on mainland UK

Q. What guarantee of quality do I have?
Apart from our no 100% Money Back Guarantee, you also have the Quality Control of each Individual Country that we source from. This includes AC from France, DOC from Italy etc...Plus, if you insist, we'll have a glass with you!

Q. I work all day and am only at home in the evening-can you arrange an evening or weekend delivery?
We can execute evening or weekend deliveries but these cost considerably more, so we normally try to find a friendly neighbour or relative who can accept delivery. If you live locally to one of our team, they may even be coerced into delivering it themselves! (Normally open to small bribes!)

Q. Why is there a suggested minimum of 6 bottles for a delivery?
This is down to Cost!
As a wholesaler it makes economic sense to supply a wine in half case boxes (6 bottles) as we receive them in from the Vineyards in 6's and 12's.
The delivery charge for one single bottle sometimes costs more than the bottle and anyway, when you find a wine you LOVE, will only ordering 1 be enough and don't forget our 100% Money Back Guarantee! If you don't like a wine you can return the remainder bottles to us.

We hope the above answers your immediate Questions.
If your question is not listed here please complete the ‘contact us’ form. We would Love to hear from you.

Thanks

The Great Wines Direct Team